A clever salesgirl at Vodafone Greece…
I classify this under the “business” category, because it has to do with bad sales, in other words bad business. It can also be taken as a funny little story or a continuation of a very recent post on Greece’s digital crawl.
The place is a local, central, well established, official Vodafone shop. The time is yesterday evening. The conversation goes like this:
Customer (me): I would like to have a look at flash cards for my mobile telephone.
Salesgirl: For which model?
Customer: It is the LG KM900 Arena.
[she takes me to the flash card shelf]
Salesgirl: We have 2GB.
[There is also 4GB and 8GB sitting there...]
Customer: I would prefer 4GB or 8GB. How much are they?
Salegirl: 4GB is 11,50 euros, 8GB is 26,00 euros. But I would suggest that you do not buy 8GB because it is rather heavy…
Needless to say that 4GB was my minimum aim so that’s what I got. But from the above you realise the following:
- The salesgirl doesn’t have a clue what she is selling. Like 8kg of potatoes is twice as heavy as 4kg, the same is for 8GB against 4GB of flash memory… Grrrrrrrrrrrrrrrrrrrrrrrrrrr…
- Assuming Vodafone or any similar company trains their stuff, this a really disappointing picture for a world leader in the field of mobile communications.
- And finally the best one! (thus the business categorisation) The initial suggestion was for 2GB, then 4GB after my suggestion, I was put off from buying 8GB. I wouldn’t pay 26 euros for a flash card, but then again somebody else could do so! Hey Vodafone, are you happy with that?
Such conversations in tech shops here are endless and I would not expect things to be much better at Wind or Cosmote. But then again it makes everybody’s tech shopping experience so misinformed so much less fun than it should be…
